Straight Answers Before We Get Started.

A typical business website may take several weeks, while larger or more complex projects take longer. The availability of content, feedback and third-party integrations also affects the schedule.

Yes. We build with WordPress and Divi, giving you control over everyday content. We can also continue managing changes if you would rather not edit it yourself.

Yes. Pages are designed responsively so they adapt across desktop computers, tablets and mobile devices.

Yes. We can draft, rewrite and structure content around your services, customers and search priorities, with your team reviewing it before publication.

Yes. We can create online shops, booking journeys, quote systems, payment integrations and other tailored functionality where it suits the project.

Yes. Sometimes an identity needs careful refinement rather than a complete restart. We will assess what is worth retaining and where improvements are needed.

Final packages normally include suitable variations and formats for websites, social media, office documents, professional printing, signage and other agreed applications.

Yes. Jigsaw can carry the identity across websites, stationery, brochures, signage, clothing, vehicles and digital marketing.

No. Search rankings are controlled by Google and affected by competitors, location, search intent and many other factors. We focus on sound work, useful reporting and commercially relevant progress.

Yes. Paid campaigns can be planned and managed alongside landing pages, conversion tracking and follow-up, depending on your goals and budget.

Yes. Reporting should connect activity to meaningful outcomes such as relevant traffic, enquiries, appointments and sales opportunities—not simply surface-level numbers.

Not necessarily. We first look at what you already use and whether it can be connected or improved. Replacing software only makes sense when the benefit justifies the disruption.

Poor automation can. Good automation uses appropriate timing, natural language and clear routes to a person. The aim is to improve responsiveness without removing the human relationship.

Where practical, we can show working examples and explain the proposed customer journey, triggers and actions before a full implementation.

Any solution should be designed around appropriate access, data minimisation, supplier terms and UK data-protection responsibilities. The exact requirements depend on the tools and information involved.

Usually, yes. We first check the website, domain settings, email arrangements and technical requirements before planning the migration.

We investigate whether the cause is hosting, WordPress, a plugin, an integration or another connected service, then explain the appropriate next step.

Hosting and content changes are different services. Some support arrangements include an allowance, while larger changes are quoted separately. Your plan will state what is covered.

Yes, where those services are managed through Jigsaw. We can also assist with common DNS, SSL and mailbox issues.

You will work with people who understand the brief and the decisions behind it. We keep communication direct and explain technical matters in plain English.

We work with both, although much of our work is for established businesses that have outgrown their current brand, website or systems.

Ownership and any third-party licensing are explained in the proposal and terms. Once the agreed project fees are paid, clients receive the agreed final deliverables.

Start with a conversation. Helpful information includes your objectives, current frustrations, audiences, existing website or brand, required features, desired timing and available budget.

Use the contact page to tell us briefly about the business and project. We will arrange a conversation, ask the necessary questions and then confirm the recommended scope and cost.