WEBSITE HOSTING & SUPPORT
Your Website Looked After Properly.
Managed WordPress hosting, maintenance, security and practical support from people who already understand business websites.
MANAGED BY JIGSAW
Hosting is only useful when somebody is looking after what sits on it.
Your website needs more than somewhere to live. WordPress, plugins, themes, security certificates and backups all need regular attention if the site is going to remain secure, reliable and quick.
Jigsaw’s managed website hosting and support brings those responsibilities together. We monitor the essentials, carry out routine maintenance and remain available when something needs investigating or changing.
You get one point of contact rather than being passed between a hosting company, web developer and software provider whenever something goes wrong.
Suitable for businesses that want:
Reliable managed WordPress hosting
Regular website and plugin updates
Backups and security monitoring
Help from people who know WordPress
Clear advice without technical jargon
One supplier responsible for the website
WHAT IS INCLUDED
The everyday essentials, handled.
The exact service depends on your website and support plan, but managed cover can include the following.
Managed WordPress hosting
Hosting configured for business websites, with the underlying environment maintained and monitored.
WordPress maintenance
Routine updates to WordPress, themes and plugins, with checks to identify problems caused by an update.
Website backups
Regular backups provide a recovery point if an update, error or security incident affects the website.
Security monitoring
Checks for suspicious activity, known vulnerabilities and other warning signs that need attention.
Performance checks
Monitoring and practical recommendations to help maintain a quick, usable experience for visitors.
Human support
A knowledgeable point of contact when you need help, an explanation or a change to the website.
SUPPORT THAT GOES FURTHER
Not every problem begins with the hosting.
A form may stop delivering messages. A payment provider might change its settings. An integration can disconnect. A plugin update may alter how part of the site works.
Because Jigsaw understands websites, marketing and automation, we can investigate the wider issue rather than simply telling you that the server is online.
We can also help with:
Website content and image changes
New pages and landing pages
Form and email-delivery issues
Domain names, DNS and SSL certificates
Business email and mailbox changes
Booking, payment and CRM integrations
Website improvements as your business develops
A CLEARER VIEW
Know that the essential work is being done.
Where included in your plan, regular reporting can provide a straightforward summary of updates, backups, monitoring and website performance—without pages of technical noise.
Updates
A record of routine WordPress and plugin maintenance.
Backups
Confirmation that scheduled website backups are running.
Security
Visibility of monitoring and any issues requiring attention.
Performance
Useful indicators of website speed and availability.
HOSTING & SUPPORT FAQS
Questions about looking after your website.
Every website is slightly different, so we will confirm exactly what is included before moving or supporting it.
Can Jigsaw host a website you did not build?
Usually, yes. We will first review the website, hosting requirements and current technical condition to confirm that it is suitable for migration and ongoing support.
Will my website be backed up?
Managed plans can include scheduled backups. The frequency and retention period will be confirmed as part of your hosting and support arrangement.
Do you update WordPress and its plugins?
Yes, routine WordPress, theme and plugin maintenance can be included. Updates are handled carefully because compatibility problems can occasionally appear after software changes.
Can you guarantee that a website will never be hacked?
No responsible provider can promise that. Good hosting, updates, monitoring, backups and sensible security controls significantly reduce risk and improve the ability to recover if a problem occurs.
Do you provide business email and domain support?
Yes. We can help with domain renewals, DNS settings, SSL certificates, mailbox changes and common email configuration issues, depending on the services held with Jigsaw.
What happens if I need a website change?
Send us the details and we will confirm whether it is covered by your support arrangement or provide a cost before additional work begins.
Want one less thing to worry about?
Talk to Jigsaw about managed WordPress hosting, website maintenance and ongoing support.